Castello City

Q: Can I cancel or modify my booking?

Yes, most rates offer flexible cancellation. You can check the exact cancellation policy for your chosen rate before confirming the booking.

Q: Is breakfast included?

Breakfast is included or available at an extra cost depending on the rate you choose. Check the rates and facilities section for details.

Q: How do I pay for my booking?

Payment is made securely online, and some properties accept payment on site. All payments are processed over an encrypted SSL connection.

★★★★

Heraklion, Greece

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Flexible cancellation

clear cancellation policies

Secure payment

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Availability

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Adults

Rooms & rates

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Nights

Max price / night

About this property

Located in Heraklion, just 500 meters from the city center, this air-conditioned hotel caters to leisure, business, and cultural travelers. It offers 68 well-equipped rooms, each with individually controlled air conditioning and a balcony. Guests can enjoy amenities such as a bar, TV lounge, conference facilities, laundry service, and on-site parking. A breakfast buffet is available each morning.

Facilities & services

Business centre

Gym

Sauna

Spa

24-hour reception

Swimming pool

Room service

Restaurant

Airport transfer

Beauty salon

Parking

Heated pool

Internet corner

Outdoor pool

Bar

Concierge

Pets allowed

Wi-Fi

Half board

Lift / Elevator

Full board

Soundproof rooms

Indoor pool

Babysitting

Non-smoking rooms

Snack bar

Medical services

Executive floor

Mini market

Supermarket

Lunch

Jacuzzi

Car rental

Terrace

Turkish bath

House rules

What you need to know before booking

Check-in: 15:00

Check-out: 11:00

Children are welcome

Children policy

Pets are not allowed

Pet policy

No smoking

Smoking policy

Noptia Trust Program

Distinctions awarded automatically based on verifications, tenure, reviews and real bookings.

250

/1000

Trust score

Current level

Bronze

Member since

31.08.2026

Next level 250/400

Company details

Location: Heraklion, Greece
Address: Leoforos 62 Martiron, 1

Confirmed phone

Phone number validated on the property account.

Contact email

Email address confirmed in the property account.

Visual presence

Cover photo and published gallery.

Services and facilities

Over 5 facilities listed for a complete picture.

4/10 badges earned 0 completed transactions 1 month on the platform

Full transparency Distinctions cannot be bought — they are earned through real verifications (documents, phone), reviews after stays, platform tenure and confirmed bookings. The Trust score (0–1000) combines these signals for traveller transparency.

Trust Certificate

Official document attesting the trust level and score.

250

Level

Bronze

View certificate (PDF)

Frequently asked questions

Everything you need to know before booking

What are the check-in and check-out times?

Check-in is usually from 3:00 PM, and check-out until 11:00 AM. The exact time can be confirmed directly at the property or in your booking confirmation.

Can I cancel or modify my booking?

Is breakfast included?

Is there parking at the property?

How do I pay for my booking?

Is a credit card required for my booking?